The pool deck at the resort

Resort Policies & House Rules

Welcome to Ivory Corbett Resort. To ensure a tranquil, secure, and enjoyable stay for all our patrons, we kindly request your cooperation in observing the following house rules and operational guidelines:

1. Check-In, Check-Out & Registration

  • Check-In: 01:00 PM | Check-Out: 11:00 AM.
  • Government Identity Verification: As mandated by local law, every guest aged 18 and older must present an original, government-approved photo ID at check-in (Aadhaar Card, Passport, Driving License, or Voter ID). PAN cards are not accepted.
  • Foreign Nationals: Must present an original valid Passport and Visa, and complete the mandatory Form C upon arrival.
  • Room Capacity: Standard room capacity is 2 adults. Utilizing the in-room sofa-cum-bed accommodates a maximum of 4 guests per room; extra-occupant charges apply.

2. Quiet Hours & Environmental Compliance (Jim Corbett Zone)

  • Sound Regulations: In strict compliance with regional eco-sensitive zone guidelines and local administration rules, all outdoor sound amplification, loud speakers, and live musical performances must end strictly by 10:00 PM.
  • Quiet Hours: 10:30 PM to 07:00 AM. Please maintain low noise levels in corridors, balconies, open lawns, and pool areas during this window to preserve guest privacy.

3. Swimming Pool & Deck Regulations

  • Operational Hours: 07:00 AM to 08:00 PM.
  • Attire: Standard synthetic lycra/nylon swimwear is mandatory. Cotton clothing, undergarments, or heavy fabrics are strictly prohibited in the water.
  • Child Safety: Children under 12 years of age must be actively supervised by a parent or adult guardian at all times.
  • Glassware & Food: For guest safety, glass bottles, tumblers, and outside food are prohibited on the pool deck and inside the pool.
  • Hygiene & Conduct: Guests are requested to shower before entering. Diving and rough play are not permitted.

4. Alcohol Consumption & Controlled Substances

  • Uttarakhand State Excise Compliance: Alcohol consumption is restricted to private rooms or designated licensed event setups. In strict accordance with state law, only liquor bottles marked "For Sale in Uttarakhand Only" may be brought onto and consumed on resort grounds.
  • Public Intoxication: Disorderly behavior, public drunkenness, or aggressive conduct toward fellow guests or team members will not be tolerated and may lead to immediate eviction.
  • Narcotics: The use, possession, or distribution of illegal drugs, narcotics, or psychotropic substances is strictly illegal under the NDPS Act and will result in immediate termination of the stay alongside reporting to local law enforcement.

5. Fire Safety, Firearms & Prohibited Items

  • Smoking Policy: All guest rooms, villas, and indoor banquet/restaurant spaces are strictly Non-Smoking. Dedicated smoking zones are available across outdoor garden areas. A specialized deep-cleaning fee will be applied to the room folio if smoking occurs inside a room.
  • Firearms & Weapons: Carrying licensed or unlicensed firearms, ammunition, knives, or personal protection weapons inside resort premises is strictly prohibited.
  • Crackers & Pyrotechnics: Due to forest proximity and wildlife safety, fireworks, sparklers, and firecrackers are entirely banned.

6. Dining & Food Service

  • Outside Food: Outside catering, commercial food delivery (Swiggy, Zomato, etc.), or personal cooking appliances (hot plates, induction stoves, electric kettles not provided by the resort) are prohibited.
  • Restaurant Service: Buffet meals are served during designated operational hours at the in-house restaurant. Food served in buffet spreads is meant for in-restaurant dining only; takeaway packaging of buffet items is not permitted.

7. Valuables, Parking & Property Damages

  • Valuables: Please secure your personal valuables, jewelry, and cash in the in-room electronic safe. The resort management accepts no liability for loss, damage, or theft of unattended belongings.
  • Vehicle Parking: Ample parking space is provided for resident guests. Vehicles are parked at the owner's sole risk; the resort does not accept responsibility for any accidental damage or loss of items left inside vehicles.
  • Property Damage: Guests will be held directly accountable for any deliberate or accidental damage caused to resort furniture, electronic appliances, bed linen, or landscaping fixtures during their stay.

8. Child Supervision & Wildlife Awareness

  • The resort is situated in Jim Corbett territory. Please exercise vigilance and supervise young children at all times within lawn perimeters, boundary fences, and pool decks.
  • Teasing, feeding, or throwing objects at any native fauna or stray wildlife that may approach the perimeter is strictly prohibited.

Thank you for honoring our property guidelines. For any assistance, room service, or emergency operational needs, please dial the Front Desk from your room intercom.

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